Apple
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Editor’s Note: This post is written by guest author Peter Csathy, who is President & CEO of online video enabler and transcoding company Sorenson Media. Previously, he served as President & COO of online music pioneer Musicmatch. Thus, the following is written from the perspective of a long-time media executive, and meant to be a conversation-starter. Csathy blogs at Digital Media Update.
Apple’s all-in-one physical flat-screen iTV is coming, make no mistake. And, when it does, it will represent Apple’s attempt to reinvent the television experience in much the same way it did for music. But, while media execs were hopelessly naive in Apple’s presence back then, they feel they are ready this time. They are determined not to let Apple rule the premium online video world like they did (and still do) for online music. The question is, do they have the will?
Apple will, of course, follow its established playbook, which most CE companies inexplicably still do not follow, and seamlessly marry its beautiful hardware (the iTV) with its underlying software and services (in this case, movies and television) in the same way it did with music via the iPod and iTunes. Apple’s goal is to be the center of the online movie and television universe for consumers (just like it is for music). Yes, content is king to Apple, but only because content serves as the Trojan Horse consumers ride into Apple’s kingdom of riches (initially Macs and iPods, and later iPhones, iPads and the inevitable iTV).
Ay, but there’s the rub. The content king-makers — motion picture and television studio execs — now know this. They have seen this movie before, and this time they are determined to monetize content more directly for content sake – for themselves. Apple transformed itself into the #1 most valuable global company and juggernaut that we see today precisely because those media execs handed Apple the keys to unlock music value in the online world.
Steve Jobs wooed them with his charms, pitched a great story, and established the rules of the online music licensing game. Apple’s massive growth in the past decade all started there with its iPod-iTunes 1-2 knockout punch. That, in turn, led to the resurgence of Macs, which led to the iPhone, then the iPad. Apple would be a very different company today if didn’t get the music it needed 10 years ago.
And, how did Jobs’ playbook work out for the labels and musicians? Not so well. Online music sales (and royalties) were an asterisk next to iPod sales. Don’t get me wrong. Rampant piracy — and the music industry’s misplaced attack strategy — destroyed significant content value. Nevertheless, the music industry’s negotiations with Jobs one decade ago resulted in a massive transfer of value and wealth to Apple.
So, what lessons have media executives learned from this past decade?
Lesson #1 — Dictate the Rules of the Game, Rather Than Have Them Dictated to You.
Music execs were on their heels reeling in fear when Jobs approached them a decade ago with the promise of iTunes. They had no real experience with the Internet. They certainly had no experience with technology (many still do not) – and how it could be used for both good and evil. Piracy was rampant. Napster ruled the day (the bad one, not the good one). Kazaa’s Niklas Zennstrom was public enemy #1 (now of course he is a media insider with Skype, Joost and others). The music industry was understandably panicked.
Jobs promised a way out – under three conditions. First, Apple must be able to sell individual tracks unbundled from albums. Second, its price for those unbundled tracks must be $.99 each. Third, Apple must define and control the entire online music experience. The music industry capitulated, and these 3 commandments are fundamental rules of the game that still largely rule the day.
Well, those rules haven’t worked out too well for music creators and owners. Lesson learned. So, one decade later, media execs are striving to proactively dictate the value of their content and support multiple online experiences and business models. But, even now, they frequently significantly under-value their content. More on that later.
Lesson #2 — Never Again Put Too Much Power in the Hands of One Distributor.
Prior to iTunes, piracy was rampant, and only relatively small players (including my former company, Musicmatch) played legitimately in the online music world. Amid this backdrop, media execs empowered Apple to be the first and only established online music source and experience. As a result, iTunes incredibly still commands 60-70% of all online music sales. That represents incredible power in the hands of one. It represents a downright monopoly.
Media execs are determined not to allow that kind of power in the hands of any single player in the online video world. They instead are committed to fostering an eco-system of as many legitimate distributors as possible. They actively license their prized motion picture and television assets to all those willing to pay.
That’s why we already have myriad established behemoths in the premium online video game. We have Netflix, Amazon Prime, Hulu, Google/YouTube, Comcast. The list goes on and on. Apple too is on that list, but it is behind the curve this time. Those same media execs who ceded control to Apple ten years ago have refused, thus far, to broadly license their crown jewels on Apple’s terms. But Apple — or more accurately, Apple’s massive hoards of cash – can be very persuasive. More on that later.
Lesson #3 — License Broadly & Make the Licensing Landscape as Confusing and Opaque as Possible.
Media execs aren’t panicked this time. They have a decade of learning under their belts. Yes, piracy continues to be rampant, but they now understand that it cannot simply be litigated into oblivion. The best defense truly is a better offense. Support better customer experiences, make your content available broadly to those legitimate distributors willing to pay, and experiment with business models and terms.
That’s why we have over-the-top (OTT) “Internet TV” models in which content is monetized via paid downloads, subscriptions, and ads. We also have big cable’s “TV Everywhere” models in which consumers must continue to pay their monthly cable fees. And, coming soon, Google and others will become virtual cable operators that will also distribute live linear programming like ESPN. Apple too wants to be on that “virtual MSO” list, because that is the kind of premium content that ultimately moves mountains of consumers. Case in point: DirecTV’s “NFL Package.”
This melange is great for the studios. No two content licensing deals are the same. Each negotiation takes place in a black box. No clarity. No certainty. Just the way media execs like it (I know, I have been there). Now THAT’s power! Right? Up to a point. More on that later.
Lesson #4 — Be Audacious — After All, Content is King.
Jobs ultimately taught music execs one fundamental truth – that content is THE key to unlock tremendous value online. The corollary to this is that without content, value is lost. That’s why all the deep-pocketed tech titans are lining up for a chance to play in the premium online video game. Just as it is for Apple, premium online video distribution is strategically central to their business. Apple? Sell its hardware. Amazon? Sell more goods and services. Google? Sell more ads. Comcast? Hold onto those cable subscriptions. Netflix? Survive!
These players have inked a steady stream of significant licensing deals just in the past few months, the financial terms of which are almost never disclosed (remember, just the way the studios like it). But, one telling deal’s terms did slip out – Netflix agreed to shell out nearly $1 billion to stream shows from the CW Network. Think about that – if the CW can command those kind of numbers today, think about the price tag for real “premium” content like ESPN. And, we are still in the early innings of this premium online video game.
Apple – with its head-spinning $100 billion war chest – is a lock to win (or at least be a massive winner in) the online video game, right? Most likely, the answer is yes. The inevitable iTVs will fly off the shelves. But, Apple isn’t alone this time. It is playing on a crowded field with other deep-pocketed and committed players (including CE guys like Samsung). Even more importantly, to really hit it out of the park, Apple’s coming iTV must be an experience. That means Apple must offer an extremely deep pool of compelling video content from the start (including sacred programming like ESPN). Otherwise, consumers will find holes, get frustrated, and look to fill those holes with programming offered by others.
Each frustrated customer represents real significant loss, which is especially magnified in Apple’s case because of its closed product eco-system. For Apple, it’s not just about a single product sale (like an iTV). That sale, instead, marks the beginning or continuation of a long-term lucrative purchase relationship, which is the key driver of Apple’s stratospheric growth. That’s why Apple will be willing to strike very different content licensing deals with media execs this time around.
Of course, Apple doesn’t control the content – the studios do. So, who really holds the cards here? Will the studios be as audacious as Steve Jobs was one decade earlier and demand terms that they believe reflect the true value their content creates for distributors over time? In Apple’s case, one truly audacious idea could be to seek a share of revenue for every iTV sold. Remember, not every license deal must be the same. Value means very different things to different players. If Apple, or any other online distributor, refuses to play, then they lose out. No soup for you! There are many others (including the studios themselves), but only one ESPN!
Or, will media execs instead go for the quick-fix of easy money? After all it’s hard to say “no” to someone writing a big check. If they do go this instant gratification route (which is more consistent with their DNA), at least they should realize that their prized motion picture and television assets will be worth significantly more than they think in the online world over time. Avoid long-term deals!
So, yes, media execs have learned their lessons well. Content is, in fact, king. Apple will continue to wear the crown, however, unless media companies have the will and creativity to take it back. After all, Apple made $46.3 billion this past quarter alone, a number that dwarfs global motion picture box office receipts for the entire year. Apple could buy Hollywood. But, will Hollywood let it?
Excerpt image from SoulInTheMachine.com
TechRadar »

Create an iTunes playlist: make the perfect mix
There are several ways that you can browse your music library in iTunes. Its grid and Cover Flow views are really great for picking out an album by its artwork, and you can play an individual track within seconds of it springing to mind, just by typing in the search bar.
But sometimes you'll want to kick back with a tailored selection of songs, or create a playlist for a party. iTunes caters for this with several kinds of playlist.
Each type is differently suited to the effort you want to invest and how finickety you happen to be feeling.
The most basic type of playlist is nothing more than a place to gather songs from your whole library and play them in whatever order you choose.
With Smart Playlists, instead of hand-picking every single song, you can specify criteria that inspects information attached to your songs, such as the artist and year of publication. iTunes also records dynamic information, such as the number of times you've played a song and how many times you've skipped it.
iTunes does the hard graft of working out what matches your criteria, which it does in next to no time even if your library contains thousands of songs.
Several Smart Playlists are automatically provided to serve common purposes. One shows your highest-rated songs, while another shows recent additions to your library. You might want to create a list just to show dance music from the 1990s only, or songs by particular artists that you haven't listened to in the last six months.

For a Genius Playlist, you only need to pick one track from your library to generate a selection of up to 100 songs. This requires the Genius feature to be on (Store > Turn On Genius), so that iTunes can periodically provide Apple with information about your songs and listening habits.
Apple analyses information from many people around the world and cross-references with your library to pick out songs that it thinks are complementary to the single song you've chosen.
How to create perfect iTunes playlists
1. Build a playlist

Choose File > New Playlist or click the + at the bottom-left of iTunes' window to create a playlist. Name it and press Return. Click Music in the left pane and drag songs from your library onto the playlist's name. Hold Command to select multiple tracks to add in one drag.
2. Change the order

Click your playlist. Tracks play in the order they were added. Drag them up and down the list to change that. Click the second icon at the bottom-left to turn on shuffle. The third repeats the playlist or song indefinitely. Playlists individually retain these settings.
3. Get smart

Smart Playlists have a cog to the left of their name in the left pane. Hold Ctrl and click one of the pre-defined ones that comes with iTunes and choose Edit Smart Playlist. From the same menu, use Duplicate to adapt an existing Smart Playlist.
4. Make the rules

Choose File > New Smart Playlist to start from scratch. Click the + button to add rules to be additionally matched. Hold Option and the + will change to '…', which adds a group of conditions. You can set it to match any of the rules within.
5. Tidy up

File > New Playlist Folder organises playlists. Drag a playlist onto a folder to put it inside. Folders can contain other folders. To move a playlist to the top level, drag it over a playlist at that level, then left of its icon. Let go when the blue highlight disappears.
6. Speedy creation

Make sure Genius is on and up to date (Store > Update Genius). Next, hold down Ctrl and click a song in your library. Choose Start Genius to create a Genius Playlist. At the top-right, you can choose how many tracks it contains.
7. Saving genius

Press Save Playlist at the top-right so you can revisit this playlist later. A Genius Playlist remains the same until you select one and press Refresh at the top-right. To avoid losing content, press Command+A to select and choose File > New Playlist from Selection.
8. Listen on the go

Playlists can help transfer music to an iPod or iOS device if it can't hold everything. Connect your device, select it on the left, then click Music at the top of the right pane. Under Playlists, put a tick next to any playlists you want to take with you.
TheNextWeb »
We’ve seen tons of parodies and pranks involving Siri, the personal assistant that comes with Apple’s iPhone 4S. But rarely do you see one with serious production value or special effects.
Today we got sent a video called “Psycho Siri” that is so well done, it could pass for a scene straight out of a Hollywood movie. The storyline involves one of the characters finding an abandoned iPhone 4S, but I won’t ruin the rest of it for you.
Try to not get creeped out when Siri says “it’s futile for you to run and hide”.
TheNextWeb »
Once every few weeks a new app hits Apple’s app store that has a very hidden, yet very sought after feature, tethering.
We reported on one just a few weeks ago, called QuasiDisk, which has since been taken down by Apple. Another app called “PayUpSucker” also saw a similar fate.
According to InformationWeek, a new one called “iRandomizer Numbers” has found its way onto the store and might be able to stay there the entire weekend, since Apple’s reviewers don’t tend to work weekend shifts.
When you download the app, which is $4.99, simply enter “1984″ in as the minimum number and “31337″ as the maximum number. Tap generate, and boom you’re able to tether any machine to your iPhone and use its 3G connection.
The CEO of the company behind the app, Nick Kramer, told InformationWeek that this feature was originally meant for friends and family:
Reluctantly, I will admit that my application ‘iRandomizer Numbers’ does have a hidden tethering feature. I say reluctantly because I didn’t plan on the feature being released. I designed the tethering functionality for my family and close friends not thinking it would be disseminated outside that circle.
If you don’t want to pay your carrier for tethering, grab the app now before Apple figures it out and takes it down. Pay at your own risk!
TechCrunch »
The amount of stuff we trust to fly in and out of our smartphones is astounding. Just look at what happened when a couple of reporters got access to an unwitting (and rather unlucky) Apple employee’s iMessages alone — within days, they learned more about him than most people know about their closest friends.
Now, imagine all the stuff that could fly in and out of a government official’s phone, or that of a highly-ranked member of the military. Forget saucy texts and booty pictures — we’re talking about state secrets, here.
Looking to keep their secrets underwraps while on the go, the U.S government is working on a build of Android custom-tailored to meet their security requirements.
Word of the project comes from CNN, who notes that U.S. officials/soldiers aren’t currently allowed to send any classified data over their smartphones. If they need to transmit anything that might sink ships (so to speak), they currently need to find a secured (generally meaning hardwired) line hooked to an approved device.
Here’s the gist of the project:
- A limited number of soldiers will get the phones first, then federal agencies, then possibly contractors
- The U.S. won’t be building their own hardware — that’d be too expensive. Instead, they’ll be buying commercially available devices and reflashing them.
- They hoped to be able to offer iOS devices, but it’s not going to happen. CNN notes that federal officials met with Apple to request that they share their source — as you’d probably guess, Apple wasn’t too cool with that idea.
- Surprisingly, users of the handsets will be able to install new applications, though the handsets will put a specific emphasis on exactly what information the application can access and what it’s currently sending. Seems unlikely that they’d give these things full Android Market access, though — that’d be rather silly.
- The project is being funded by DARPA, with the NSA evaluating it as they go (while working on a version of their own, curiously.)
Most of the project’s details are still underwraps, but this is all still rather interesting. What hardware might they use? If DARPA makes any substantial security improvements to Android’s kernel, might that work make it back to the official branch? Might this work eventually be monetized (remember, Siri was born as a DARPA project) and offered to enterprises looking for a locked-down version of Android — and what does that mean for RIM/BlackBerry?
TechCrunch »
Thirty spokes meet at a nave;
Because of the hole we may use the wheel.
Clay is moulded into a vessel;
Because of the hollow we may use the cup.
Walls are built around a hearth;
Because of the doors we may use the house.
Thus tools come from what exists,
But use from what does not.
- Tao De Ching
There’s a carousel in a small Cape Cod town that we visited this summer and the kids rode it a few times. The carousel is quite old and quite handsome and it makes a great diversion of an evening. I’m reminded now of trying to take pictures of the kids while they rode the carousel. For a while I’d wave and try to get their attention as they roared past, their laughter dopplering around the edge of the curve, and then, after four or five tries I’d give up and just watch. It’s a wheel, an endless circle, designed to delight and enthuse and distract.
Reading the recent back and forth between Stephen Fry – an Apple apologist – and Mike Daisey – an Apple user/abuser – I’m reminded of that carousel. The gist is this: Mike Daisey woke up the NPR-listening world with his long piece of Foxconn for This American Life. It was a great piece – dramatic, educational, and eye-opening – but it’s definitely nothing we haven’t seen before. Some could say that it was The Jungle of Chinese manufacturing, a tell-all with just enough outrage to make us rethink a great horror. But the problem is this: Daisey is an actor and knows how to bring out the story, just as John Steinbeck was a writer and knew how to populate the Dust Bowl with Christ figures. That doesn’t make the story less effective – it makes it more so – but it does make the story less true.
The problem is the endless circle of blame and apology. Daisey is correct in many of his assumptions, but offers a way forward that is currently unenforceable. But if you argue against Daisey’s points, you’re an apologist. But, as Paul Krugman writes:
We keep going over the same ground here. The argument can be delineated like this: Foxconn is an evil sweatshop. Apple is a huge Foxconn customer. They should change things. Two of those things are true, a third is false.
To be clear, I’m with the crowd that says that Apple is, at best, ignorant of Foxconn’s problems and at worst ignoring them. I agree things must change and Apple is in a great position to do it. But I don’t agree with the first point. I’ve seen sweat shops and Foxconn is a factory. If many of the major brands (I recall that Ford was a customer at one factory I visited) knew that their promotional USB keys were made in a building that looked like a gulag, they’d be skewered. Here’s hoping they are, one day. However, Daisey’s Foxconn story – written outside of the factory – and my own research, written inside the factory – don’t jibe. His discoveries that people get sick or are injured in factories are naive and I suspect his sample size of employees who approached him is far smaller than we realize. To go into the Foxconn factory is to see a place staffed by college-age kids and engineers who work 10 or so hours a day building electronics. There is no great Dickensian work house nor are there sad-eyed madonnas of the assembly line chained to the soldering irons. This isn’t the mundanity of evil – this is just mundanity.
Nor am I saying that Daisey’s interviewees are malingerers with an axe to grind. I’m sure their lives are ruined or much harder thanks to Foxconn. The value of Daisey’s efforts is his ability to give these people a voice in an environment that would normally quash that voice. He’s doing what artists must do – reflecting a time and place through his own lens.
My own opinion is simple: Apple needs to do more for the people in its manufacturing chain. I will not pretend that Apple can simply wave a magic wand and make every Foxconn employee rich and happy, but it has the cash and the wherewithal to further disrupt the Chinese supply chain and improve the lot of Foxconn’s employees. But I also agree with what one Gawker commenter said: “I believe Tim Cook will do more good for those employees (and already has, in point of fact) than Mike Daisey ever will.” Apple on the aggregate couldn’t care less about our existence nor does it deserve our undying respect and admiration. On an personal level there are plenty of folks inside Apple working and worrying about worker’s rights in China, but as an entity we are talking supply chains and price management. Apple makes excellent tools for our digital age, that’s it. To defend or excoriate the company is like screaming into the wind. However, through their constant rejiggering and improvements, they have essentially created a Western, ISO-compliant factory environment in a corporate culture that used to force underperforming employees to stand outside wearing a sign that said “I am a bad worker.”
What Daisey did is made us think. Did he do it the right way, using the right tools? Absolutely not. Will he improve the lot of the workers he interviewed? I doubt it. But will his efforts – and the efforts of many who came before him – help bring the Chinese worker out of penury? Sure, eventually.
I opened this piece talking about a carousel in Cape Cod, a delightfully bourgeois setting for a piece on poverty wage labor practices. I get to go to Cape Cod and put my kids on a carousel because my job involves dicking around on the Internet all day (I suspect Daisey’s does too). My one wish is that every Foxconn employee, at some point in their lives, will be able to sit down to an unhurried meal, chat with family, and maybe ride a carousel. I think it’s in Foxconn’s best interests to ensure that that happens – and soon – and I think that we’re nearly there. Things will get better, I’m sure of it, and I also feel that they already have.
TechCrunch »
Once upon a time, in a land far, far away, there lived a website called Apple.de. And on this website, in historical Deutschland, there lived three iPhones and an iPad. They were a happy bunch: some wise but slow with old age, others quick and lean, but they all had one tragic flaw in common.
According to a court in Germany, all four of them are infringing on Motorola patents related to embedded 3G/UMTS wireless technology, FRAND standards essential patents to be specific. This means that the technology within the patents is now a standard across the industry, and the company that owns said technology is required to license it to competitors under fair, reasonable, and non-discriminatory terms.
That said, the Mannheim Regional Court has enforced a permanent injunction on the iPhone 4, iPhone 3GS, iPhone 3G and the iPad 2 3G. Luckily for German fanbois, the ban only affects Apple’s online presence. Customers can still purchase all four products in various retail locations, including Apple brick-and-mortar stores.
This all comes back to a ruling in December, where the Mannheim court issued a preliminary injunction against Apple’s infringing products.
German: “Derzeit nicht verfügbar”
English: “Not currently available.”
You may notice one wireless Apple device — the one that speaks — missing from the list. That’s likely because the iPhone 4S uses a Qualcomm chip as opposed to an Infineon/Intel chip. FOSS Patents suggests that Moto and Qualcomm have a licensing deal already in place, which would mean that Apple is covered by extension with regards to the 4S.
In other Apple/Motorola/Germany-related news, Moto also won a permanent injunction today against Apple’s iCloud push email feature. This means Apple customers in Germany will likely be forced to revert back to the old method of push email, rather than using iCloud.
Update: According to AllThingsD, Apple will have its banned products back online and available on its German site very soon. Apple was in the midst of appealing the ruling while it was removing the products from its online storefront, and the appeal has won the Cupertino-based company a suspension of the injunction.
Here’s the official statement from Apple:
Apple appealed this ruling because Motorola repeatedly refuses to license this patent to Apple on reasonable terms, despite having declared it an industry standard patent seven years ago.
News, lifehacker »
Apple updated OS X to version 10.7.3 today, which fixed a number of minor issues—but caused many big ones with some users. If you're finding that apps are crashing as soon as you launch them, here's how to fix it. More »
lifehacker »
Today Apple released version 10.7.3 of Mac OS X, fixing a few minor compatibility and stability issues in the operating system. If you've been having address issues when using smart cards, authenticating with directory services, or running into Windows file sharing problems, this update is for you. Mac OS X Lion version 10.7.3 also adds language support for Catalan, Croatian, Greek, Hebrew, Romanian, Slovak, Thai, and Ukrainian. There's nothing terribly exciting this time around, but you can update now by running Software Update on your Mac. More »
TechCrunch »
Yesterday, Gizmodo ran a story about a supposed bug in iOS, specifically related to iMessage. The title: The Apple Bug That Let Us Spy on a Total Stranger’s iPhone. Essentially, Gizmodo got ahold of an iPhone that was receiving iMessages not intended for that phone. The fact that some of these messages were quasi-sexual in nature and that the phone belonged to a teenage boy made the story more salacious. But here’s the thing, fear mongering aside, this “bug” is something that is so convoluted that it’s almost not worth even addressing. Almost.
Here’s what happened: a kid was having trouble with his iPhone. His mother took that iPhone to an Apple Store. When there, an Apple Store employee screwed up. Rather than following protocol and using a test SIM to debug the phone (Apple has test SIMs in their stores for this exact purpose), he oddly used his own SIM. This essentially turned the kid’s phone into the retail employee’s phone. The employee probably thought this was fine since it would only be temporary while he fixed the phone. The problem — which one has to assume he didn’t realize — is that even after you take the SIM out of the phone, the pairing leaves behind an imprint of that SIM. In this case, the iMessage account.
iMessage has made a lot of headlines in the past few months as it’s Apple’s brilliant way of helping to destroy the rip-off that is SMS. One key element of iMessage is the ability to pin an Apple account to the service alongside your phone number. This needs to happen in order for users to take full advantage of iMessage. Because of this connection, Apple can automatically figure out whether to use standard SMS or iMessage within the iMessages app. And iMessages has a bonus: the ability to work with many devices at once, ensuring your messages stay in sync.
These upsides — trying to make something that’s somewhat complicated as user-friendly as possible — lead to a downside like this. If you happen to be swapping SIM cards, you might transfer your iMessage credentials over to this other phone. But let’s be honest, how many people are going to do that? In the U.S., most people have no idea what a SIM card even is. And if they do, it doesn’t matter since most iPhones are locked. In other countries, SIMs are obviously popular, but this issue would involve you swapping SIMs with someone with an unlocked phone (and not wanting to set up your own iMessages account when you swap back).
But none of that is even what happened here. In this case, an Apple retail employee simply made a mistake. Reached for comment, an Apple spokesperson acknowledged this:
“This was an extremely rare situation that occurred when a retail employee did not follow the correct service procedure and used their personal SIM to help a customer who did not have a working SIM. This resulted in a temporary situation that has since been resolved by the employee.”
The bigger issue here is if your phone is stolen. Ars Technica actually addressed this about a month ago. This is still an edge case (as the vast majority of phones aren’t stolen), but Apple should come up with a way to remotely disable iMessages on a per-device basis. The way to do it right now seems to be to disable your Apple account, which is unfortunate (see: update). Of course, having your phone stolen in the first place is unfortunate. And unless it’s remote-wiped immediately (which rarely happens), any crook can get access to things likely much worse than your iMessages. This is a downside of life and scumbags.
Speaking of scumbags, it sure was nice of Gizmodo to run several of this Apple retail employee’s private messages and images along with the name that everyone knows him by. Part two of this story will probably involve kidnapping him, locking him in a basement, and liveblogging his emails — which were not secured because Apple doesn’t have a security feature to auto-lock and wipe phones when someone is hit over the head by a two-by-four.
Update: Apple has pointed out the following things that can be done if your device is stolen to ensure the problems above don’t occur:
Remote Wipe and then call your carrier/de-activate your SIM (de-register must be within 24 hours after Remote Wipe)
or
Activate a replacement phone with a replacement SIM using your same phone number
or
Change your Apple ID password (only works if you use an Apple ID with iMessage)
[photo: flickr/anonymous9000]





