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wishpond

Like Milo before it, Wishpond launched in late 2010 to build a local search engine that aggregates realtime inventory and product listings from brick and mortar retail stores — from big chains to mom and pop shops. The startup has since focused its efforts on developing social commerce solutions for retailers, launching tools like Social Store, which allows any business to quickly create and deploy a storefront for their businesses on Facebook.

While Wishpond, like so many others, is looking to capitalize on the growing interest in social commerce, its solutions have really been developed as means by which to expand on its core competency: Consumer-facing product aggregation and search for retailers. And today, Wishpond is leveraging its technology for the sake of a segment underserved by eCommerce solutions: Shopping malls, launching Mall360, a service that enables malls and shopping centers to offer their shoppers a browsable, searchable product discovery app that works across their Web, social, and mobile properties

As eCommerce solutions mature, more and more consumers are doing their shopping online, from start to finish. However, while 90 percent of shopping begins online today, the majority of people still prefer to buy products live, in local stores, rather than online. For the most part, shopping malls are still in a past decade when it comes to their approach to eCommerce, even though customers continue to visit their stores when they’re ready to buy.

Mall360 gives shopping malls a way to increase their visibility online in a way that lets them better understand and influence potential customers while they’re in the process of making their purchasing decisions, while they’re searching, talking about products with friends, and planning their next excursion to the mall.

For outlets that may house dozens of brick and mortar retail stores, Mall360 lets visitors search and browse through all the products found at the shopping center through visiting the mall’s Facebook page and clicking on a “Shop Our Stores” button, for example.

To enable this cross-platform service, Wishpond is leveraging RetailConnect, its scalable platform that imports, aggregates and processes large volumes of product data from websites, point of sales systems, and eCommerce platforms. It then uses this data, along with its search and publishing capabilities to enable malls to instantly deploy its product discovery app on their mobile and desktop websites, mobile apps, and Facebook pages.

The goal is to be able to give consumers an easier way to search for and discover products at their favorite local retailers, while in turn, giving retailers the ability to boost social interaction, traffic and both website and social engagement. According to the Wishpond team, malls can choose to deploy some or all of the components of its solution, and over the next few weeks, participating outlets will begin to deploy the solution across their digital properties.

For more, check out Wishpond at home here, Mall360 here, or see the video below:

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A free service called UberConference is trying to change how we participate in conference calls, a cross-browser worm is being spread via Facebook, and the latest Mountain Lion update brings a new feature to the table: iOS-style automatic app downloads. More »

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CelebTVScreenshot

We spend more and more time on social networks, but sometimes it can feel like work. I mean, scrolling through your news feed isn’t work work, but it’s not quite as easy as vegging out on your couch and watching TV.

That’s where a new startup called Stevie comes in, with a website launching today at Disrupt, along with mobile apps that function as remote controls. Stevie looks at content shared in your social network feeds and elsewhere on the Web, and it assembles that content into TV shows that you can watch, shows with names like The Comedy Strip, Music Non-Stop, and Celeb TV. Naturally, the shows incorporate video content that your friends have shared, but they also include things like Facebook status updates, tweets, shared headlines, and birthdays, running mostly as tickers under the video. Essentially, it’s a way to watch Facebook and Twitter on your TV.

Co-founder and Chief Creative Technologist Gil Rimon argues that this is the right way to do “social TV.” Apps like GetGlue, which offer check ins and other social interactions around existing TV content, aren’t a good fit for how people watch TV now, because they ignore its essentially passive nature. Stevie takes the opposite tack — instead of trying to encourage new types of behavior, it’s introducing new content into the traditional couch potato experience.

Rimon compares the app to Pandora. In the same way that Pandora learns your musical tastes and preferences, automatically delivering music that’s tailored to your tastes, Stevie uses something that the team calls “The Stevie Factor” to look at your social data (such as Facebook Likes) and automatically stitch together the videos and other content that you’ll probably enjoy.

When Rimon demonstrated Stevie for me, I was particularly impressed by the look and feel. Granted, I don’t watch much TV aside from Game of Thrones and Doctor Who, but the video content struck me as quite bubbly and polished, especially for something that was being algorithmically assembled on-the-fly. Rimon’s experience in TV writing, editing, and presenting probably helps with that. I expect Stevie will become even more appealing when it’s available on connected TV devices.

The company has raised $300,000 in angel funding from investors including Jeff Pulver and Gigi Levy, and it’s participating in the Microsoft Accelerator for Azure program in Tel Aviv. Oh, and if you’re interested in couples who run startups, here’s another one — Rimon is married to his co-founder and CEO Yael Givon.

You can visit the Stevie website here, download the iPhone app here, and download the Android app here. (Again, the apps aren’t standalone experiences, but remote controls for watching on the browser.)

Disrupt Q&A

Q: How do you connect the Internet to the TC?

A: We’re not delivering hardware — it’s a web-based experience, with more devices (starting with iPad) coming soon.

Q: Who is your competition?

A: No direct competition, though of course there are other video discovery companies. But they’re not replicating the TV experience. The real competitor might be old-fashioned TV channels.

Q: Why hasn’t connected TV taken off?

A: That’s changing — see, for example, the growth of Apple TV.

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As we covered earlier today, the fashion vertical in tech has exploded, with myriad unique companies clamoring to take a bite out of Amazon’s lunch, and a chunk out of the trillion dollar apparel industry. One of the most unique premises I’ve seen thus far is StyleSaint, a startup which at first glance seems like a Pinterest for fashion, but with a unique real-life twist.

To use StyleSaint in its current form, log in with Facebook or Twitter and create an account, once logged on, you can choose from over 55K “tear sheet” images from which to create your own Stylebook, once you’ve got more than ten tear sheets loaded, you can hit the “Create Stylebooks” link in the top right and StyleSaint will automatically import, then publish, the last ten sheets you’ve torn. Alternatively you can drag-and-drop the tears to create a custom stylebook. Click on “Create” to publish to the site.

In addition the resulting books are Facebookable, tweetable and embeddable, the embeddable stylebooks function as an overlay on embedded sites, preventing traffic re-direction. In addition to social sharing layer, users who want to drill deeper into the StyleSaint community can apply to be part of the StyleSaint Creative Collective, the group of passionate editors that scours the web looking for, linking to and tagging stunning, fashion-related images.

While the stylebook portion of the site is delightful as a content play, the most compelling thing about StyleSaint is that co-founders Brian Garrett and Allison Beal eventually want to use the collective data from the style booking activity to come up with its own line of clothing. “StyleSaint is the only company editorializing the phenomenon of image discovery and curation and combining it with a manufacturing, vertical eTailer ecommerce model,” Beal writes. “It will definitely be the hardest part of our site.”

Hoping to come up with a new, wholesale product (5-10 SKUs) every couple of weeks, Beal tells me that all pre-production on the clothing line will take place in LA, as the company has teamed up with the same manufacturing partner who is responsible for producing the Mary-Kate & Ashley line, The Row, STQ, James Perse and Vince. Beal views the site’s competition as Modcloth, NastyGal & ASOS once the the eCommerce components come into play. The company wants to unveil the offering around fashion week next fall.

StyleSaint is currently seed funded by Andreessen Horowitz, General Catalyst, Crosscut Ventures and LA angel investors. Beal hopes to raise a Series A in the next couple months, to finance its commerce arm.

Judges Q&A

Q: How exactly do you use the stylebooks to build fashion?

A: We use them collaboratively, and build a meta-stylebook.

Q: Have you thought about changing the business model? To pre-order or subscription?

A: Yes, we’ve thought that pre-order wasn’t for us, and many people do subscription better.

Q: You’ve talked a lot about inspiration, but I haven’t heard very much about your business model.

A: We’d like to think of ourselves as Net-A-Porter meets Zara. The “Shop” button is going to be right next to “Explore” and “Create” on the site.

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callapp logo

One of my least favorite moments of the day comes when my iPhone rings and the number isn’t in my contact book. Is it an important call from an entrepreneur? A random PR person pitching me? Or just a telemarketer? I won’t know until I pick up.

CallApp, a startup launching today at Disrupt, wants to eliminate those awkward moments, for starters. It’s creating what CEO and co-founder Oded Volovitz calls a “universal social contact book.” It’s drawing data from social networks and other data sources to give users more context about phone calls and other communication. The data also comes from CallApp users — users can edit CallApp listings, and if they choose, they can add their contact book into the company’s general database.

So when you get a phone call, even if it’s from someone who isn’t in your contact list, you should be able to see information about them — say a photo, their most recent update on Facebook, and your most recent email exchange if you’ve corresponded with them.

Of course, if your phone is already ringing, you’ve only got a few seconds before you need to pick up, but at least you can glance at your screen and go into the call with some basic context. CallApp should be even more useful when you’re about to make a call. Then, the social network updates can give you a way to start off the conversation, or tell you when someone has traveled out of the country, so maybe now isn’t the best time to reach them. You can also attach personal reminders to CallApp contacts, share your location with them, or set up a meeting.

In some ways, the concept is pretty similar to an email plugin like Rapportive (recently acquired by LinkedIn) or Xobni. However, Volovitz says that bringing this information to the smartphone puts it in a different context. After all, when he gets a phone call, “I cannot wait until I can go to the Internet to see who is calling me. This is about giving you real-time, immediate, the most relevant information you can get, and the tools to execute on that information.”

Volovitz also says CallApp, despite the name, isn’t just about phone calls — he estimates that he only uses it for phone calls 50 percent of the time. The app also lists and connects to other ways for reaching people, like WhatsApp Messenger and Viber. The core of the experience isn’t the phone call but the contact itself, Volovitz says.

Nor is CallApp limited to personal contact listings. It includes businesses too, showing you things like Yelp reviews, Google Street View, or a menu for a restaurant where you’re thinking about making reservations.

Moving forward, Volovitz says the company will be adding features that are more about encouraging “serendipity.”

The app is available on Android phones (you can download it from Google Play here). CallApp is developing a version for iPhones too, though Volovitz estimates that it will have 80 percent of the functionality of the Android version, due to “some technical issues.”

Volovitz says the company isn’t monetizing the app (which is free) yet, but there are a number of possible business models, including affiliate fees. The company has raised $1 million in funding from undisclosed venture capital firms and angel investors.

Disrupt Q&A

Q: How does the iOS app differ?

A: There are more limitations than in Android, like you have to use the built-in dialer rather than any dialer you want.

Q: What are the viral hooks?

A: If you use CallApp to share information with someone, they get an SMS message linking to the content and asking them to download the app.

Q: Tell us about the technology.

A: What we do is artificial intelligence, big data. The system knows how to link the right person to the right number, for example using location to narrow the search.

Q: Why do other improved contact books fail, and why will you succeed?

A: It’s all about the execution and the ambition. If you build an app on the client side, you only get a limited amount of information about contacts on your phone, versus CallApp’s crowdsourced, cloud-based approach.



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catharina-mallet

King.com, the European-casual-gaming-company-that-could, is cementing its ascendance on the Facebook platform by poaching one of the key producers responsible for EA’s Sims Social and opening a new game development studio in London. The company just hired Catharina Mallet away from EA to lead the new studio, which should have 40 people by year-end (with her departure first being noted by Business Insider last week).

King.com, which started in Sweden and hasn’t taken outside funding since raising $43 million seven years ago, is one of two European gaming companies that have made a serious run on the Facebook platform in the last year. While Zynga has seen its revenue growth slow and other longtime Facebook developers like Crowdstar and Funzio have mostly moved onto mobile games, both King.com and Germany’s Wooga have both climbed up the developer leaderboards.

King.com has beat out EA and more recently, Wooga, for the #2 spot among game developers in terms of daily active users on Facebook, according to AppData. The number of game sessions has also blown up by tenfold to 3 billion per month, from 300 million a year ago.

The company has a long, long history. It’s almost a decade old and started out building casual games for a destination site at King.com (naturally). That made for a decent business that’s been profitable for seven years. But King.com got turbo-charged when it started building Facebook games too. The company’s long history of building for an independent destination site has given it a few competitive advantages. Launching games outside of Facebook ensures that only the very best and most viral games make it onto the platform.

“Because we see which games fail outside of Facebook, what we have managed to do is have a hit-proof business on Facebook,” said chief executive officer Riccardo Zacconi. It’s worth noting that Zynga and many other developers like Kixeye are ironically going in the opposite direction by pouring resources into standalone destination sites.

The business now has several legs to stand on. It has a destination site for casual games, Facebook games and then mobile titles. Like Zynga, it makes money through virtual currency sales and advertising. But it also has a third revenue model. The company also recently signed a deal with AOL to provide skilled tournament games. Those are games where players have to pay a very small entry cost (like less than $1) and compete with others. This deal is financially material to King.com, although the company won’t say how much the partnership will bring in.

All this said, King.com is starting to feel the competitive heat on Facebook. Zynga recently launched Bubble Safari, which looks a lot like Bubble Witch Saga, King.com’s top game on Facebook.

“We have the leading bubble shooter on Facebook. While there are a fair number of copycats popping up, we’re pleased with the continued audience engagement that we get with Bubble Witch Saga,” said chief marketing officer Alex Dale. “We think that will improve further when we launch the game on mobile.”

Zacconi adds that King.com’s model is more capital efficient than Zynga’s. “For one of their games, they might need 80 people,” he said. “But Bubble Witch Saga had a team of eight. To launch a new game on the web, we need two people.”

He also says that the company hasn’t been feeling the effects that other game developers have as Facebook clamped down on viral channels, notifications and requests for games. He says King.com’s K-factor or viral coefficient is roughly 0.8. “For every user we get, we get almost another one for free,” Zacconi said. Keep in mind though, that number is still way down from the heights of 2008 and 2009, when apps ran wild on the Facebook platform. Other social gaming companies, which still have the institutional memory of that era, have had a harder time coping with the Facebook platform’s new realities.

When Mallet comes on-board, she’ll be spearheading the development of casual games. Zacconi stresses that King.com is not going into resource management or sim games. Mallet was of the top producers behind Sims Social and she came to EA through the up to $400 million acquisition of social gaming company Playfish.

Over the last year, EA’s social gaming push has faced several management changes. After Zynga poached John Schappert to be chief operating officer, Barry Cottle followed him over to spearhead mergers and acquisitions. That made room for Playfish co-founder Kristian Segerstrale to move up in the ranks and become EA’s executive vice president of digital. Another key Playfish executive, John Earner, recently left to be an entrepreneur in residence at Accel Partners.

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digitalvertigo

TechCrunch contributor Andrew Keen took to the Disrupt stage with our own Alexia Tsotsis earlier this morning to do two things — promote his new book Digital Vertigo, and tackle the problem of sharing too much.

According to Keen, the more of our lives we broadcast, the more transparent we become. Fair enough, though at some point during that process he believes that we are slowly losing “some essential quality of what it means to be human” when we don’t keep secrets.

As you may imagine, major social platforms like Facebook play a considerable role in the oversharing epidemic that Keen sees taking hold today. With Facebook’s identity system being adopted by scores of new websites, apps, and services, it’s becoming increasingly difficult for people to inhabit the web without registering their identity with the social network. Though more than a few people have pointed out over time that those concerned with privacy aren’t required to use Facebook, Keen thinks it’s getting harder and harder to dodge the service.

Despite being a vocal opponent of the role Facebook plays in this new, more highly-shared world, Keen bears little animosity toward its exceptionally rich young founder, Mark Zuckerberg.

“I don’t think he’s the devil,” Keen pointed out. “I think he’s a nice guy and he means well, but I do think he’s playing with fire.” Zuck does however give Keen “the creeps,” mostly because he has a sort of child-like devotion to his concept of identity.

So what’s his answer to this looming problem? Legislation (among other things), as he feels there needs to be a way for the government to control what services can and can’t track, like the Do Not Track law that FTC Chairman Jon Leibowitz called for earlier this month. Perhaps more importantly though, Keen would like to see technology that’s able to forget — only then, he claims, will the Internet be “a place for us to inhabit.”



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In a fireside chat with MG Siegler at TechCrunch Disrupt Monday, Tumblr founder David Karp described how his company thinks differently about advertising than Facebook or Google, and how they hope to make it less distracting and more meaningful to users. In short, it’s all about telling stories.

Karp said that for Tumblr, the stuff that appears in the main feed is pretty sacred, as it’s all content that users have chosen to subscribe to. Instead of inserting branded content into the stream in the same way that companies like Twitter are beginning to do, Tumblr has instead reserved the right-side column for content that users may not have seen.

But the differences go deeper than that — Karp wants brands and marketers to use Tumblr as a way to tell stories that they can’t otherwise tell on other social networks or with search ads.

“The new revenue model we recently put in place is built around creative brand advertising, which is something that Facebook and Google don’t support,” Karp said. Rather than a/b testing a blue link to try to find the most effective direct response ad, Karp wants brands to use Tumblr to tell stories that create intent on the part of consumers — which is the type of advertising that they want to see anyway.

Also, while much of the available ad space being sold by other Internet companies goes to big brands, Karp sees an opportunity to make inventory available to individual users, who could use the space more effectively, and who might not annoy their friends in the way that brand advertising might.

“We want to make some real estate available not just to big brands, but to carve it out for people that are already a part of the network,” Karp said. “It’s problematic when that American Express post shows up in your feed, but it’s different when it’s one of your friends.”

In addition to talking about the new revenue products, Karp described the organizational transition which recently took place and enabled long-time Tumblr president John Maloney to resign. Tumblr has grown from 15 employees to more than 105 since the beginning of last year. A lot of those hires were made to add senior executives to the staff who could oversee various different parts of the organization. Not only did that allow Maloney to step down, but it also meant that Karp hasn’t really written any code over the last six months.

Karp said it took a while for him to embrace the change, but now he’s able to dream stuff up, whiteboard it, and a team of engineers who were “worlds more brilliant than [he] ever was can build it.”



Date: 21 May 2012    Tags: , ,

lifehacker »

Reluctantly or otherwise, Facebook is the place most of us have chosen to share our lives online. In spite of its many useful features, the social media site can be a constant source of annoyance, embarrassment, and trouble if you make a few stupid decisions you might not even realize you're making. Fortunately, with a little effort, you can get Facebook under your control. More »

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Facebook shares dipped as much as 4.4 percent in pre-market trading today and are now below their final $38 price in the company’s highly anticipated initial public offering last week. They’re currently trading at $36.66. Today is an interesting test for Facebook’s worth because the company’s shares will no longer be supported by the IPO’s lead underwriter Morgan Stanley.

Facebook’s performance today may further stoke the debate over whether its IPO was priced well. To save face on Friday, Morgan Stanley had to step in to make sure that Facebook shares didn’t close below their opening price. There were also irregularities in trading on NASDAQ as some buyers had to wait hours to know whether their orders had been filled.

That said, the real test will be over the long haul. Can Facebook prove its worth over the many years to come with more display ad and payments revenue? At Friday’s closing market cap of $104.8 billion, Facebook is worth more than one hundred times last year’s net income. Plus its revenue dipped quarter-over-quarter for the first time in the beginning of this year.

There was a raging debate during the weekend over whether the bank underwriting Facebook’s IPO pushed the offer price too high to $38. The financial press including The Wall Street Journal, Bloomberg (and yes, even some earlier reporting from me on TechCrunch) focused on the fact that Morgan Stanley had to support Facebook’s shares above the $38 line. Fortune’s Dan Primack and others VC’s like Benchmark’s Bill Gurley and the guest post on TechCrunch this morning from Trinity’s Dan Scholnick argue that the IPO went off fantastically well for Facebook. Because shares didn’t pop dramatically higher than the $38 offer price, it’s a sign that the company got the most capital it could out of the IPO and didn’t leave any money on the table. They also savvily negotiated the underwriters’ fees down to about 1 percent.

These are all essentially shades of gray. Facebook’s performance today will be fascinating to watch. But again, it’s just one day in the long life of a company. It’s up to Facebook to show that it is worth a lot more.